MORE than 500 travellers arriving in the UK have blasted a Covid testing firm after their “at home” kits failed to turn up.
They say they have paid hundreds of pounds to 001doctor — top of the list of approved suppliers on a government website.
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“The NHS say to book a private test with another company.
“But how do I know which lab I can trust?”
In an online statement 001doctor said it had not been warned of the number of tests required.
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It added: “We asked to come off the Government list so that we could deal with the challenges that we were facing.
“We have processed more than 1,000 refunds already.”